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Software that already runs inside three HSC Trusts.

Our first Trust portal went live in 2014. Since then we have digitised budgets, procurement, adaptations, equipment and support across Northern Ireland's health and social care sector - twelve portals in live service across the Northern, Western and South Eastern Trusts.

12PORTALS IN LIVE SERVICE
3HSC TRUSTS
2014FIRST TRUST PORTAL LIVE
THE PORTALS

What we have already built.

Each one started as a paper form somebody was walking between offices. None of them is a product we bolted on - they were built for the Trust that asked, then offered to the others.

Budgets Management

Departmental budgets, cost centres, suppliers and live remaining funds in one view.

Contracts Management

ICT contracts and suppliers kept valid, visible and tied back to actual spend.

Tranche Bid Procurement

Trace funds from bid through bulk equipment orders, asset tagging and into stock.

Aids & Adaptations

Residential lifts, commissioning, quotes and supplier compliance checks end to end.

IT Equipment Ordering

Electronic hardware orders with budget-holder approval and a full asset life cycle.

New User Setup

Managers request system accounts for new starts, each with its own approval route.

Support Portal

Ticketing for every department: assignment, email trail, tags and time to resolve.

Phonebook

Mitel-integrated directory so telephonists and staff find numbers in seconds.

Warehouse Management

Intake, barcoding, pick lists, dispatch and accounting integrations.

Finance Establishment

Automated feasibility for a new or existing fund, with sign-off up to CEO level.

Contractor Site Check-in

QR check-in and check-out for site-attending contractors, with GPS and daily totals.

Hospital App

Each department gets its own section: appointments, maps, eligibility and chat.

healthsolutions.isni.co

A separate site with the full detail on every portal - screens, workflow and what each one replaces.

Visit the healthcare site

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HOW A REQUEST MOVES

Same process. No paper.

We do not redesign how the Trust works. We take the route a form already travels and make it travel electronically, with nothing lost between desks.

STAGE 01

Submission

The form the staff member already knows, turned into a screen with validation so it cannot arrive incomplete.

STAGE 02

Review

Routed to the right group automatically. They see only what they need and can return it with a reason.

STAGE 03

Processing

Costed, coded and checked against the budget, with everything recorded against the request.

STAGE 04

Action

Ordered, delivered, tagged and closed - with the requester told at every step without anyone chasing.

WHY TRUSTS KEEP US

The unglamorous parts, done properly.

  • Role-based access that maps to how the Trust is actually organised, not a generic admin/user split.
  • A full audit trail on every action, because somebody will eventually ask who approved what and when.
  • Sign-off routing that follows the real chain - budget holder, Head of Department, CEO where required.
  • Cyber Essentials certified, with the paperwork ready when procurement asks.
  • Hosted and supported from Belfast, by the same two people who wrote it.

Tell us what's broken.

Send us the spreadsheet, the carbon-copy book or the system nobody can maintain any more. We'll tell you what we'd do about it - and whether it's worth doing.

CustomSupport@isni.dev