When it has already gone wrong.
Some of our best work started as somebody else's disaster. We will take the codebase, the server, the database or the mess of spreadsheets, find out what is actually there, and tell you honestly whether it is worth saving or worth replacing. Then we do whichever one it is.
The six calls we get most.
It never worked the way it was supposed to
Signed off years ago, quietly worked around ever since. Everybody knows the workaround and nobody knows the cause.
It worked, and then it stopped
No change anybody admits to. A certificate, a Windows update, a disk, a scheduled job that has been failing silently since spring.
The developer has gone
No source, no documentation, no handover, and a phone number that rings out.
It sits on a server that cannot be patched
Out of support, out of warranty, and the one thing nobody is allowed to reboot.
The data is trapped
Twenty years of operations inside Access, Excel or a product that no longer exists.
Two systems that never spoke
Bought on the promise that they would integrate. They never did, so somebody rekeys it.
Find out, write it down, stop the bleeding, decide.
Triage
We get access, we look at what is actually running, and we find out what the system really does as opposed to what the documentation says.
Written findings
A plain-language report: what is there, what is broken, what is at risk, and what it would cost to fix versus replace. You own the document either way.
Stabilise
Stop the bleeding first - backups that actually restore, the failing job caught, the certificate renewed, the immediate risk closed off.
Decide
Repair, migrate or rebuild. We will tell you which one we would do with our own money, and then we do it.
Even if you never hire us to build anything.
- A written assessment you can hand to your board, your insurer or your next supplier.
- Your data extracted and readable, whatever you decide to do next.
- An honest answer on whether it is worth saving - including when the answer is no.
- Someone who will take responsibility for it afterwards rather than disappearing again.